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Windows Migration Assistant transfers your contacts, calendars, email accounts, and more from a PC. It migrates this data to the appropriate places on your Mac. After migrating data to your Mac, authorize your computer for iTunes Store purchases. It’s important to authorize before you sync or play content that you download from the iTunes Store.
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If you're migrating from one Mac to another Mac, follow the steps to move your content to a new Mac.
Before you begin
To prepare for a smooth migration:
- Make sure that Windows is up to date. Migration Assistant works with Windows 7 and later.
- Make sure that you know the name and password of an administrator account on your PC.
- Connect your Mac and PC to the same network, such as your home Wi-Fi network. Or connect an Ethernet cable between the ports on your Mac and PC to create a direct network connection. Some Mac models require an Ethernet adapter, such as the Belkin USB-C to Gigabit Ethernet Adapter or Apple Thunderbolt to Gigabit Ethernet Adapter.
- If you're using Microsoft OneDrive on your PC, follow Microsoft's instructions for uninstalling OneDrive before continuing. You can reinstall OneDrive after migration is complete.
Then use the check disk (chkdsk) utility on your PC to make sure that your Windows hard drive doesn’t have any issues:
- Right-click the Start button, then click Run.
- Type
cmd
and press Enter. Command Prompt opens. - At the prompt, type
chkdsk
and press Enter. - If the utility reports that it found problems, type the following, where drive is the letter that represents your Windows startup disk, such as D:
- Press Enter.
- At the prompt, type
Y
, then restart your PC. - Repeat this process until the check disk utility reports no issues. If the utility can't fix every issue that it finds, you might need to have your PC serviced. Then migrate your data to your Mac.
Move your data
This section guides you through migration, post-migration, and what to do if the steps don’t work for you.
How to move your information from a PC to your Mac
- On your PC, download and install the appropriate Windows Migration Assistant, based on the version of macOS on your Mac:
- Windows Migration Assistant for macOS Mojave or later
- Windows Migration Assistant for macOS Sierra and High Sierra
- Windows Migration Assistant for OS X El Capitan or earlier
- Quit any open Windows apps.
- Open Windows Migration Assistant, then click Continue.
- Start up your Mac. Setup Assistant automatically opens the first time you turn on your Mac. If you’ve already set up your Mac, open Migration Assistant, which is in the Utilities folder of your Applications folder.
- On your Mac, follow the onscreen prompts until you get to the migration pane of the assistant. Select the option to transfer your information “From a Windows PC,” then click Continue.
- When prompted, enter an administrator name and password.
- Click Continue to close any other open apps.
- In the migration window on your Mac, select your PC from the list of available computers. Then wait for the PC to show the same passcode that your Mac shows.
- When both computers display the same passcode, click Continue on your PC and Mac.
- Your Mac scans the drives on your PC to build a list of information to migrate. When the scan completes, select the information that you want to migrate to your Mac and click Continue. Learn about some of the data that you can transfer.
You can watch the progress and estimated time remaining on both the PC and your Mac. They tell you when migration is complete.
After you move your data
When migration completes, close Windows Migration Assistant on your PC. Then log in to the new user account on your Mac. The first time you log in to a user account migrated from your PC, you’re asked to set a password. You can use the same password that you used on your PC, or create a new password.
After logging in to the user account that you migrated, your computer for iTunes Store purchases. It’s important to authorize before you sync or play content downloaded from the iTunes Store.
If you have issues moving your data
- Quit all open apps on your PC, then try migrating your content again. For example, you can press Alt-Tab to choose an open application, then press Alt-F4 to quit it.
- If your PC doesn't appear in the Setup Assistant or Migration Assistant window on your Mac, make sure the computers are connected to the same network. You can create an network by connecting a single Ethernet cable between your Mac and PC. If that doesn't help, check for firewall software on your PC and turn it off. Firewall software can block network ports needed during migration. After migration completes, you can turn firewall software on again.
- If Migration Assistant doesn’t open on your PC, turn off any antivirus software on your PC. Then try to open Migration Assistant again. After migration completes. You can turn that software on again.
- If you still can't migrate your information successfully, you can use an external drive or file sharing to manually copy important data to your Mac.
What data can I transfer?
Migration Assistant lets you choose the data to move to your Mac. Here’s what moves over for specific apps and data types:
Email, contacts, and calendar information
Email messages, email-account settings, contacts, and appointments move based on which version of Windows you're using and which accounts you have.
Email messages, email-account settings, contacts, and appointments move based on which version of Windows you're using and which accounts you have.
Outlook1
Data from 32-bit versions of Outlook in Windows 7 and later move as follows:
Data from 32-bit versions of Outlook in Windows 7 and later move as follows:
- People move to Contacts2
- Appointments move to the Calendar app
- IMAP and Exchange settings and messages move to the Mail app
- POP settings and messages move to Mail2
Windows Live Mail
Data from Windows Live Mail in Windows 7 and later moves as follows:
Data from Windows Live Mail in Windows 7 and later moves as follows:
- IMAP settings and messages move to Mail
- POP settings and messages move to Mail2
Windows Mail
Data from Windows Mail in Windows 7 and later (excluding Windows 8) move as follows:
Data from Windows Mail in Windows 7 and later (excluding Windows 8) move as follows:
- IMAP settings and messages move to Mail
- POP settings and messages move to Mail2
- People move to Contacts
Bookmarks
Bookmarks from Internet Explorer, Safari for Windows, and Firefox move to Safari.
Bookmarks from Internet Explorer, Safari for Windows, and Firefox move to Safari.
System settings
Language and location settings, and custom desktop pictures move to System Preferences. Your web browser homepage moves to Safari preferences.
Language and location settings, and custom desktop pictures move to System Preferences. Your web browser homepage moves to Safari preferences.
Pictures
Photos and other images move to your home folder. You can then add them to Photos, or open Photos and let it search your Mac for photos to import.
Photos and other images move to your home folder. You can then add them to Photos, or open Photos and let it search your Mac for photos to import.
iTunes content
Migration Assistant transfers your iTunes media as follows: music to the Apple Music app, videos to the Apple TV app, podcasts to the Apple Podcasts app, and audiobooks to the Apple Books app. What happened to iTunes?
Migration Assistant transfers your iTunes media as follows: music to the Apple Music app, videos to the Apple TV app, podcasts to the Apple Podcasts app, and audiobooks to the Apple Books app. What happened to iTunes?
Other files
Migration Assistant also moves these files:
Migration Assistant also moves these files:
- Files from the top-level folder of the currently logged-in user’s home directory
- Non-system files located in the Windows or Program Files folders
- Top-level folders located on the Windows system disk and other attached disks
1. Migration Assistant doesn’t support 64-bit versions of Outlook. You can manually migrate Mail, Contacts, or Calendars from Outlook 2013 or Outlook 2016 by signing in and entering the content on your Mac manually.
2. Migration Assistant transfers only the Mail or Contacts data that belongs to the logged-in Windows user. To transfer data from another user account, use Migration Assistant again while you’re logged in to another Windows account. Each time you migrate, your Mac creates a new user account.
You might sometimes lose track of the files you've downloaded with your web browser. The tips on this page help you keep track of your downloads, and find the downloaded files on your computer.
Press Ctrl+J to view browser downloads
First, try pressing Ctrl+J (or Command+Option+L on a Mac). On many browsers, this shortcut opens your Downloads interface. You can see downloads that have completed, and any downloads that are still in progress. If you double-click a file in the list, it opens or runs. You can also click a button to open the folder on your computer where the file was downloaded.
In the example pictured here, a downloaded file is shown in the Firefox downloads window (called the 'Library').
For additional information about finding downloaded files in your operating system, continue reading the sections below.
View downloads on Microsoft Windows
Using your web browser
The Internet browser you use when downloading a file can determine where the file is saved. Most browsers save a file to a Downloads folder in your User profile folder on your computer.
TipDocs To Go Download For Mac
The fastest way to view your recent downloads in Chrome, Microsoft Edge, Internet Explorer, Firefox, and Opera, is to press Ctrl+J on your keyboard. After the shortcut key combination is pressed, a downloads tab or window (shown below) appears.
TipIn the Internet browser options or settings, you can find where your download files are saved. You can then change that download location or leave it alone.
Using the Start menu
To access your downloads outside the browser, press the Windows key, type Downloads, and then press Enter.
In some cases, when you download a file, you may be presented with a pop-up dialog box asking if you want to Save the file or Run the file. If you select the Save option you can specify where to save the file including the desktop, Documents folder, or any other location.
In an Explorer window
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You can also find your Downloads folder in any File Explorer window.Open a new explorer window by pressing Windows key+E.
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Or, as pictured below, you can click the File Explorer icon on your Taskbar.
![Download Docs To Go For Mac Download Docs To Go For Mac](/uploads/1/2/4/3/124387004/839390072.jpg)
In your File Explorer window, you can navigate to your Downloads folder using the shortcut in the left pane or by clicking on Downloads under other headings such as Frequent Folders.
Bonus TipCreate a shortcut to your downloads folder to quickly get access to it from the desktop. See: How to create a Windows shortcut.
View downloads on an Apple Mac
From the Finder, you can open the Downloads folder by first clicking File → New Finder Window, or pressing the Command key+N. Then, click Downloads the left pane.
You can also access your downloads using the link on the Dock. In the lower right side of the dock, click Downloads. Your most recent downloads will spring out of the dock.
Click on any icon to open that file.
View downloads on an Android phone and tablet
Android phones and tablets include an app called Files or My Files, depending on the brand. The app displays all files on the device, including those downloaded, listed in chronological order.
The Files or My Files app is found in the app drawer. Open the app and tap the Downloads option to view downloaded files on your phone or tablet.
If you don't like the default file manager app, another option is to download and install the Files by Google app, available in the Google Play store. The app helps you organize all files on your Android phone and tablet, and gives you easy access to downloaded files. It also includes features for clearing app cache and deleting junk files, which helps to regain storage space on the device.
View downloads on an iPad and iPhone
On the iPad and iPhone, downloaded files are not saved or stored in a single location. Instead, downloaded files are associated and accessible through compatible apps.
For example, if a picture is downloaded, it's found through the Photos app. If a PDF file is downloaded, it can be viewed through Safari or a PDF app. If a song is downloaded, it is available to listen to through the Music app. To find a downloaded file on your iPad or iPhone, open the compatible app and use it to view the file.
Another option is to install a file manager app on your iPad or iPhone, such as the File Manager & Browser app. Using a file manager app, you can organize all files on the device, making it easier to find them. If your iPad or iPhone has iOS 11 or later running on it, you can install the Files app to organize and manage files. The Files app also allows for syncing of files with the iCloud Drive and third-party applications, like Box and Dropbox.
Additional information
- See the download definition for further information and related links to this term.